White Glove Couriers Transporting your Goods with a Smile

This week’s business Spotlight is shining on PVK Couriers; transporting your goods all across the UK with a service that goes the extra mile, so you can feel confident your packages arrive safely and right on time. We caught up with director of PVK Couriers Sarah Taylor to talk about her latest venture working alongside some of her nearest and dearest.

Based in Rugby for the last few years, Warwickshire local Sarah and her partner Paul Kearney love their central location. Being in such close proximity to the heart of the motorway network, PVK Couriers are able to deliver an outstanding white glove courier service across the UK.

Established in 2020, PVK Couriers is a passion project that the whole family is involved with. Paul’s love for people and his background working as a Transport Supervisor is what makes this friendly courier service stand out.

When Paul was made redundant from his job last year, he knew his skills and experience looking after over 30 drivers would be an asset to running his own courier service. With his love for exceptional customer care, PVK Couriers put the needs of their customer at the heart of everything.

Their white glove service doesn’t just deliver to your doorstep, they will deliver wherever you need; even to the top floor when the lift is broken!

Sarah brings her background in running large operations with PVK’s parent business SMO Sourcing Company Ltd to ensure the smooth running of the operations. Her expertise in running large scale supply chain and distribution operations now means SMO Sourcing Company Ltd parents three businesses! She runs SMO SourcingSMO Outdoors and PVK Couriers.

And the family affair doesn’t stop there; Sarah’s Mum Mary, her partner Neil and their family friend also make sure the wheels keep turning at PVK Couriers. Mary supports the operations in the office whilst Neil is one of the full time, friendly drivers picking up and delivering your goods. With all hands on deck, this family team is always on hand to ensure your deliveries go smoothly.

PVK can deliver all of your important packages; from letters, pallets, furniture, cartons and more; you can be confident that your goods will be delivered by experts…PVK’s drivers can even assemble your goods and take away the packaging for you too. Now that’s what we call service!!!

They are also fully licensed for waste removal and happy to collect your toners and paper for recycling, their fleet of vehicles travel all across the UK, picking up and delivering your goods with a smile.

Handling business to business and business to customer deliveries, PVK’s white glove courier service ensures your needs are put first. With flexibility on delivery times, including weekends, you can feel confident that your goods will reach your recipient when you need. 

The Covid-19 pandemic meant PVK Couriers were busy from the beginning; delivering to NHS Testing sites, hospitals as well as growing their user base to warehouses, offices and factories. The team at PVK Couriers have access to deliveries in Ireland, a pallet network and storage facilities, making them the perfect choice for handling your goods, whatever they are.

One customer said “You name it, I’ve sent it using PVK. I have never been let down and will continue to use their amazing service. For peace of mind deliveries use PVK Couriers… It’s like handing it to your customer yourself”.

PVK Couriers can handle your last minute, urgent deliveries too and are always happy to chat to new customers about their needs. They are open minded and flexible about your specific requirements; whether you are looking for regular deliveries with that extra bit of love and care or you want a precious parcel delivered directly to your customer rather than sitting in a depot somewhere, PVK Couriers have got you covered.

We asked Sarah what the next year looks like for PVK Couriers and she told us they will be looking to double their fleet of vehicles and drivers to be able to deliver more goods across Warwickshire and the Midlands as well as the rest of the UK. The availability of vans has proven tough though; PVK currently has two new Citroen Relay vans that aim to reduce emissions and meet Clean Air Zone Regulations, but with a shortage of such vans at the moment, they’re having to wait it out before they can grow.

So if you are another haulier, local supplier or independent sender, get in touch with PVK Couriers today to talk about your delivery goals, ensuring each product is delivered in its original condition. You can also keep in touch with their business growth on Facebook and Instagram.

Written by Heather Marie Willis